Privacy policy
This Privacy Policy describes how Prisma Nail Shop (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
By using our website or placing an order, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
- web browser
- IP address
- time zone
- cookies installed on your device
As you browse the website, we also collect information about:
- the pages or products you view
- what websites or search terms referred you to the site
- how you interact with the website
When you make a purchase or attempt to make a purchase, we collect certain information including:
- name
- billing address
- shipping address
- payment information
- email address
- phone number
This information is referred to as Order Information.
How We Use Your Personal Information
We use the information we collect to:
- process and fulfill orders
- arrange shipping and delivery
- communicate with customers regarding orders
- screen orders for potential fraud or risk
- improve our website and services
- provide marketing communications (if you opted in)
We may also use this information to provide you with information or advertising relating to our products or services.
Fraud Prevention
We may use fraud detection systems and share necessary information with payment processors or fraud prevention services to protect our business and customers from fraudulent transactions.
Orders suspected of fraud may be canceled at our discretion.
Communication With Customers
We may contact customers through various channels including:
- phone
- SMS
- Instagram or other social media platforms
These communications may relate to:
- order updates
- customer support
- product information
- promotions and store announcements
By placing an order or contacting us, you agree that we may communicate with you regarding your purchase.
Sharing Personal Information
We share your personal information with trusted third parties to help us operate our business, including:
- Shopify (our e-commerce platform)
- payment processors
- shipping carriers
- fraud prevention services
- analytics providers
These service providers only receive the information necessary to perform their services.
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- remember your preferences
- analyze website traffic
- understand customer behavior
- improve our services
- provide relevant advertising
You can disable cookies in your browser settings, but some parts of the website may not function properly.
Data Retention
We retain your order information for our records unless and until you request that we delete this information.
Some information may be retained as required by law for accounting, tax, or legal purposes.
Security
We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
All payment information is processed securely through Shopify’s payment systems.
California Privacy Rights (CCPA / CPRA)
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
California residents have the right to:
- request access to personal information we collect about them
- request deletion of their personal information
- request correction of inaccurate personal information
- request information about how their personal information is used
- opt out of the sale or sharing of personal information
Prisma Nail Shop does not sell personal information to third parties.
To submit a request regarding your personal information, please contact us at:
We reserve the right to verify the identity of any individual submitting a privacy request before processing such request in order to protect customer information.
Do Not Track
Some web browsers include a Do Not Track (DNT) feature.
Because there is currently no consistent industry standard for responding to Do Not Track signals, our website does not respond to these signals.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes will take effect immediately once posted on this page.
Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
📞 (646)-717-5833
📲 Instagram: @prisma.nail.shop
💻 Email: prisma.nail.shop@gmail.com